Digital Support
Making everyday life easier in an increasingly digital world.
Technology has changed how we manage everyday life. Appointments, utility accounts, bills, correspondence and essential services are increasingly accessed online.
For people who are less confident using technology, this can make simple everyday tasks unnecessarily difficult. Simply Care Services provides patient, practical support to help you stay organised, connected and independent.
How we can help
Patient, practical support across the everyday digital tasks people tell us they find hardest.
Letters, Emails & Correspondence
We can help you read and understand important letters and emails, explain what they are asking you to do and help you organise any next steps.
Online Accounts & Services
We can help you navigate everyday websites, online accounts and digital services.
Bills & Household Administration
We can help you understand bills, organise correspondence and keep track of payment dates and household administration.
Utility Management
Support organising correspondence and accounts relating to electricity, gas, water, telephone and other household services.
Appointments & Reminders
Help keeping track of appointments, accessing online appointment information and organising reminders.
Smartphones, Tablets & Computers
Friendly support learning how to use your devices and everyday applications.
Staying Connected
Help using email, messaging, photographs and video calls to stay connected with family and friends.
Online Forms
Support understanding and completing everyday online forms where appropriate.
Organising Digital Information
Help organising emails, documents, photographs and other everyday digital information.
Who is Digital Support for?
Our service may be particularly useful for:
You don't need to be a technology expert. That is why we are here.
We help. You stay in control.
Our role is to support you, not to take control of your affairs. We explain things clearly, work at your pace and encourage you to remain involved in decisions and tasks wherever possible.
We take privacy, confidentiality and safeguarding seriously.
Important boundaries
Simply Care Services does not provide:
- Financial advice
- Investment advice
- Legal advice
- Tax advice
Where specialist professional advice is required, we will encourage you to contact an appropriately qualified organisation or adviser.
A helping hand when you can't be there
You may live some distance from your parent or relative, have work and family commitments, or simply want reassurance that they have someone trustworthy to turn to for practical assistance.
We can provide an extra helping hand while ensuring your loved one remains at the centre of any decisions affecting them.
Finding the digital world difficult?
Tell us what you need help with.